How do you make a phone call politely?

How to Be Polite on the Phone

  1. Greet the other caller politely. …
  2. Speak in your normal tone of voice. …
  3. Speak directly into the phone’s mouthpiece. …
  4. Do not eat while talking on the phone. …
  5. Eliminate distractions while talking on the phone. …
  6. Ask to call the person back if you have bad service.

How do you apply telephone etiquette?

The Dos and Don’ts of Telephone Etiquette

  1. DO – Smile when you talk to people. …
  2. DON’T – Be distracted. …
  3. DO – When you answer the phone, greet the caller warmly and advise who they are talking to. …
  4. DON’T – Shout or whisper. …
  5. DO – Speak clearly. …
  6. DON’T – Leave the caller on hold for too long. …
  7. DO – Make the caller feel welcome.

How do you answer the phone professionally?

Here are 10 steps you can take to practice answering the phone professionally:

  1. Answer by the third ring. It’s courteous to pick up the phone promptly to avoid making callers wait. …
  2. Offer a greeting. …
  3. Speak with a smile. …
  4. Be clear. …
  5. Avoid slang. …
  6. Be positive. …
  7. Ask before you put someone on hold. …
  8. Take messages accurately.

How do you call someone professionally?

10 tips for answering and handling calls professionally

  1. Promptly answer calls.
  2. Be warm and welcoming.
  3. Introduce yourself and your business.
  4. Speak clearly.
  5. Do not use slang or buzz words.
  6. Ask before you put people on hold.
  7. Don’t just put calls through.
  8. Be prepared for your calls.

How do you talk politely?

Follow these tips and you should make the right impression when you talk to people.

  1. Listen and be understanding. …
  2. Avoid negative words – instead use positive words in a negative form. …
  3. Say the magic word: Sorry. …
  4. Use little words to soften your statements. …
  5. Avoid ‘finger pointing’ statements with the word ‘you’

How do you politely ask someone why they call you?

I would simply say, “Hello, Uncle ____ [or whatever his relationship and name are], nice to hear from you. How are you?” It seems to me that he will very soon tell you the reason for his call, without your asking. (Actually, I think that would probably be true of your friend, as well.)

What are the 5 P’s of telephone etiquette?

Always keep in mind that effective business telephone etiquette requires you to be: prepared, present, polite, patient, personable, professional, proactive.

What are the 8 phone etiquette?

8 Phone Etiquette Rules For Sales Calls

  • Make your introduction polite and clear. …
  • Have a clear voice. …
  • Slow down, don’t talk to fast. …
  • Beware of background noise. …
  • Respect the gatekeeper. …
  • You’re on their time, respect it. …
  • Never put your customer on hold for another call. …
  • End your call with agreement.

What are the 7 telephone ethics tips?

7 tips for great telephone etiquette

  • Answer right away. …
  • Know who to transfer the call to. …
  • Practice makes perfect. …
  • Politely ask for permission to place a caller on hold. …
  • Offer a one-call resolution. …
  • Provide your undivided attention. …
  • End the call properly.

What are some examples of telephone conversation?

Telephone Conversation Examples

  • Receptionist: “Good morning, High tech industries, Emily speaking. …
  • Client: “Good day to you, I am calling to speak with Mr. …
  • Receptionist: “I am afraid that Mr. …
  • Client: “This is Mr. …
  • Receptionist: “Thank you, Mr. …
  • Client: “No, thank you. …
  • Receptionist: “Of course, that won’t be a problem.

What should I say in a follow-up phone call?

Generally, a follow-up call should have a greeting that includes the name of the person you are calling and your name, an introduction that identifies the title of the position you are calling about and an explanation of the reason for your call.

How do you start a formal phone conversation?

“Hello. The reason I’m calling is…” Or, to sound even more polite, start with a phrase like “I wonder if you can help me” “I hope you can help me with something” or “I’m here in/at [name of place] and I could really use your help.”