How do you deal with stubborn staff?

Dealing with difficult employees: a practical guide

  1. Critique behavior, not people. …
  2. Identify the causes of the problem. …
  3. Be open to feedback. …
  4. Give clear directions. …
  5. Write down expectations and specific consequences. …
  6. Monitor progress. …
  7. Plan ahead. …
  8. Stay calm and show respect.

How do you deal with an employee who thinks they are the boss?

Here are a few pieces of advice:

  1. Talk to the employee in private. Make it clear that you’re aware that she isn’t entirely on board with what you’re doing and ask what’s going on. …
  2. Extend a helping and helpful hand. …
  3. Watch your language. …
  4. Remember: Employees, like you, are people too.

How do you handle a hostile employee?

Tips for managing hostile employees include:

  1. Separate the Employee from their Personality. …
  2. It’s Professional, Not Personal. …
  3. Remember to Listen. …
  4. Mirror the Conversation. …
  5. Avoid a Stalemate. …
  6. Say Little and Don’t Repeat Yourself. …
  7. Have an Open Door Policy. …
  8. Editor’s Note: Managing Hostile Employees.

How do you deal with inefficient employees?

9 Ways To Deal With Difficult Employees

  1. Listen. Often, when an employee is difficult we stop paying attention to what’s actually going on. …
  2. Give clear, behavioral feedback. …
  3. Document. …
  4. Be consistent. …
  5. Set consequences if things don’t change. …
  6. Work through the company’s processes. …
  7. Don’t poison the well. …
  8. Manage your self-talk.

How do you work with someone who doesn’t listen?

How to Train a Person Who Doesn’t Listen

  1. Handle Insubordination According to Company Policy. Handle insubordination according to your company’s policies and procedures. …
  2. Present a Clear Message. …
  3. Ask the Person to Explain their Reluctance to Participate. …
  4. Convey Optimism and Respect. …
  5. Treat People with Respect and Dignity.

How do you deal with someone who doesn’t respect your authority?

  1. Meet in Private. The first step you should take to manage an employee who shows constant disrespect for authority is to meet privately and to ask that person why he is not following your direct orders. …
  2. Provide the Written Company Policy Manual. …
  3. Create a Performance Action Plan. …
  4. Follow Up to Ensure Compliance.
  5. What are signs of incompetence?

    Identifying incompetence

    • An inability to act, is the number one bad habit. …
    • Keeping things secret is another key trait. …
    • Being overly-sensitive to everything is next in line. …
    • Refusal to deviate from procedure is a sure sign of incompetence.

    How do you discipline an employee with a negative attitude?

    If possible, point to specific policies in the employee handbook that are being violated by the behavior in question. The goal at this point is improvement. Explain exactly what you want to change so that the employee knows what it is expected. Document your conversation, the employee’s response and the plan of action.

    How do you get rid of inefficiencies?

    Here are 4 steps you can take:

    1. 1) Flow Chart Your Business. The first step is to understand the flow of your business. …
    2. 2) Identify What You Need. Once you have flow charted your business, it’s really easy to identify what you need. …
    3. 3) Identify Bottlenecks. …
    4. 4) Take Action to Remove Inefficiencies in Your Business.

    What is management inefficiency?

    adjective. Inefficient people, organizations, systems, or machines do not use time, energy, or other resources in the best way.

    What causes inefficiency?

    Perhaps the most widespread of the causes of workplace inefficiency is a lack or poor quality in communication. It will affect people’s capacity to quantify how well they are doing, understanding of whether their efforts have any impact, and to act in due time to have any positive impact.

    What are the inefficiencies of the company?

    According to market research firm IDC, companies lose 20 to 30 per cent in revenue every year due to inefficiencies.
    5 Surprising Business Inefficiencies (and What to do About it)

    • The Silos. …
    • Poor Processes and Systems. …
    • Duplication and Redundancy. …
    • Lack of Visibility. …
    • Poor Strategic Focus.

    How do you identify workplace inefficiencies?

    High unit times, a wide range of individual performance from low to high output high, transaction levels, lack of forecasting and a poor level of real time active management routines are all key indicators of inefficiencies.

    What is the cost of inefficiency?

    This takes into account two things, the cost of the inefficient process, and the cost of time wasted completing the process. In this formula, inefficiency cost is the cost of your inefficient process, and lost opportunity cost is the value of the hours your employees could be spending on other jobs.